FAQs

Downloading Titan Casino is the only way you can enter the casino lobby where you can access important information like wagering history, customized game play (such as screen size, game speed and audio settings), and our instant cashier.

If you are still unsure about downloading then you are welcome to try our free online Flash games, which are great for practicing in ‘fun money’ mode, or log in anytime with your username and password to play our real money games online, directly from the Titan Casino website.

Accept and follow the instructions in this security pop-up so that you can get to the casino and start playing.

You can now access the casino lobby with just one click. To open the casino lobby using the direct link and bypass the security warning, we recommend you tick or untick the following options, depending on your browser.

Please note that you must have the download client installed on your computer and updated to the latest version in order to use the direct link. If you do not have the download client, you can download it here.

Firefox:

1.  Check “Remember my choice”
2. Then click “OK”.

Internet Explorer:

1. Un-tick “Always ask opening this type of address”
2. Click “Allow”.

Chrome:

1. Check “Remember my choice”
2. Then click “Launch Application”.

The process is begun by clicking on any download button on this website. Once downloaded, you must run the installer and follow the step by step instructions provided. For more detailed instructions on the download procedure, please visit the Titan Casino Download page. The download and installation process takes just 2 minutes with a cable or ADSL connection. If you have a standard 56Kbs modem it will take approximately 8-10 minutes.

The average download time is 8-10 minutes using a standard 56Kbs modem, or 2 minutes with cable or ADSL connections. The minimum system requirements for the software are: Microsoft Windows 98, 2000, Windows XP, Windows 2003 or Vista operating system; 500MHz or faster CPU; at least 512 MB of RAM; 16MB Video Card (800x600 or higher resolution, 16-bit color); at least 950 MB free space on the hard drive; Microsoft Internet Explorer 6.0 or newer.

If you wish to uninstall Titan Casino, first click on the start menu on your desktop. Select 'All Programs', 'Titan Casino' then click on 'uninstall Titan Casino' and follow the instructions.

Uninstall the client as follows:

1. Delete all temporary internet files from the Internet Explorer options (Tools->Internet options-> Delete Files button-> tick ‘Delete all offline content’ and press ‘OK’).

2. Disable the use of proxy servers (open Internet Explorer -> Tools ->Internet Options -> Connections -> LAN Settings -> untick ‘Use proxy server for your LAN’)

3. Restart your computer.

4. Download the casino software again from the following direct download link and reinstall using this link: http://banner.titancasino.com/cgi-bin/SetupCasino.exe.

Random number generators ensure that all of our games are fair and completely unbiased. Our games are also tested on a monthly basis by Technical Systems Testing (TST) to confirm their impartiality. The results of these tests are published on our website and can be accessed through the fair gaming section.

Special promotions and important information are often sent by email. To ensure that you receive these important emails and take advantage of our best offers, follow our email filtering advice.

Load the casino as normal. When you reach the login box, click on 'Forgot Password'. A page will load and request certain details to confirm that you are the account holder. When you have entered the requested details correctly, a new password will be e-mailed to you. After logging in with this temporary password you will be prompted to create a new password.

We use the most sophisticated technology available to protect both your personal and financial information. Our reputation, as one of the most trustworthy online casinos, is built upon our excellent privacy policies.

You can deposit money at any time by clicking on the cashier button anywhere within the casino. In the cashier section you can choose your payment method and deposit amount. For more info on payment methods available, visit our Cashier page.

Withdrawals are made by accessing the cashier section in the casino. Once there, enter the amount you wish to withdraw, select your withdrawal method and then click 'withdraw'. There is a short withdrawal pending period after a request to allow our audit team to make sure you've completed the wagering requirements of any bonuses received. The withdrawal pending period dramatically decreases as you become a higher VIP member.

To view a complete history of all deposits and withdrawals that you have made, enter the casino cashier then click on 'Transaction History' at the bottom of the window.

If you are disconnected in the middle of a game, do not worry - Titan Casino has a specially created program to protect you in this situation. Players are automatically logged out after a sustained period of inactivity so, if you are unable to reconnect to the Casino straight away, this is what will happen. If you manage to reconnect before being logged out you will start the game exactly where you left it, if you were playing blackjack, craps or video poker. If you were playing roulette or slots you can find your game results by clicking on options, then history in the game window.

You can cancel a wager before a game has started by right clicking your mouse on the chips that you placed on the table or by clicking clear bets at the bottom of the game window.

To view the rules of any game, click on options in the bottom right of the game window, and then select help. Here you find information and rules of that particular game.

Yes. In each game window, click on 'options' then select 'history' to view your last 50 bets on that game.

Titan Casino has a very unique reward system where each player automatically earns points while playing. These points are known as complementary (comp) points and for every €10 wagered, you earn 1. These comps can then be exchanged for REAL money that you can cash out (100 comps to €1).

If you could not find an answer to your question here, try looking through the help section located in the casino lobby. Alternatively, take advantage of our fantastic 24 hour Customer Support by email or telephone.

Simply visit m.titancasino.com/en from your mobile phone.

No, all you need to do is go to the m.titancasino.com/en and deposit or start playing immediately. 

No, the same account details apply to mobile, instant play, and download casino versions. You casino.com balance will also apply to all versions. 

Mobile Casino is free to anyone with a Titan Casino account. The only charges are those applied by your mobile service provider for using their data services. For data charge information, please contact your mobile service provider. 

Titan Casino ensures your details remain 100% secure with the use of robust security measures. In fact, using your credit card with us is safer than using it at your local department store.

We process thousands of secure transactions every day through recognized international deposit methods, including the most trusted names in the industry. 

The game will be paused automatically and some phones may lose network connection. As soon as your call finished, either the game will resume automatically, or log in again and resume by re-entering the game. 

No problem, as soon as you regain connectivity, you will receive a message:  “Your last game was interrupted. You may finish it now.” to allow you to continue playing. 

Contact our Customer Services staff and they’ll be happy to help. 

Now you can use your mobile phone’s QR code reader to visit Titan Casino Mobile in just 3 simple steps.

1. Visit your phone’s application store (App Store for iPhone users and Play Store for Android devices) and download any      suitable QR reader (we suggest reading the reviews to decide which is best for you).
2. Open your new app, which will activate your phone’s camera and take a picture of our QR code.
3. You will then be taken to Titan Casino Mobile where you can start playing immediately.